eTermin automatically sends an appointment confirmation to the customer via email. The confirmation can contain important information or the link to the Zoom meeting. Sometimes a customer would like to specify several emails or, for example, also want to inform another person. This can be achieved in different ways.
Note: The appointment confirmation may contain links to change or cancel the appointment. These links then work the same way for the other people who receive this mail.
Variant 1: Use of additional fields
You can use an additional field to request an alternative email address. To do this, go to the menu Scheduling Page > Contact Fields and click on the corresponding additional field that you would like to use. In the name write that another e-mail address can be entered here. At best, select E-Mail text field as the field type and you have the following options for the Send e-mail field:
|No email dispatch||No email will be sent|
|E-mail delivery "To" field||An email will be sent, the address ends up in the "To" field|
|E-mail delivery "BCC" field||
An email will be sent, the address ends up in the "BCC" field
Variant 2: Use of a semicolon (;)
If you don't want to use an additional field for an alternative e-mail, you can also enter several addresses in the e-mail field by separating them with a semicolon. However, for this to work, the validity rule in the e-mail field must be adjusted. You can find this in the menu item Scheduling page > Contact Fields by clicking on the E-mail field and going to the Advanced settings tab. Replace the value there with the following:
If you have any questions or need help with the configuration, please feel free to contact us.
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