Can an Appointment Confirmation also be sent to several of the Customer's E-mail Addresses?

eTermin automatically sends an appointment confirmation to the customer via email. The confirmation can contain important information or the link to the Zoom meeting. Sometimes a customer would like to specify several emails or, for example, also want to inform another person. This can be achieved in different ways.

Note: The appointment confirmation may contain links to change or cancel the appointment. These links then work the same way for the other people who receive this mail.

Variant 1: Use of additional fields

You can use an additional field to request an alternative email address. To do this, go to the menu Scheduling Page > Contact Fields and click on the corresponding additional field that you would like to use. In the name write that another e-mail address can be entered here. At best, select E-Mail text field as the field type and you have the following options for the Send e-mail field:

Variant 2: Use of a semicolon (;)

If you don't want to use an additional field for an alternative e-mail, you can also enter several addresses in the e-mail field by separating them with a semicolon. However, for this to work, the validity rule in the e-mail field must be adjusted. You can find this in the menu item Scheduling page > Contact Fields by clicking on the E-mail field and going to the Advanced settings tab. Replace the value there with the following:

^([\w\.\-\+]+@[a-zA-Z0-9\-]+(\.[a-zA-Z0-9\-]{1,})*(\.[a-zA-Z]{2,40}){1,2}(;|; )?)+$

If you have any questions or need help with the configuration, please feel free to contact us.