How can I be reminded of my Appointments via my external Calendar?

You can set a reminder function in the ICS file that is automatically sent to you in the appointment confirmation email after booking an appointment.

You will then be automatically reminded before the start of an appointment by your external calendar at the set time.

This option can be found under Company > Settings > Communication > Reminder in ICS calendar file (external calendar)

After you have activated the Reminder in ICS calendar file (external calendar) option, a new field opens directly below, in which you can enter the minutes for the reminder before the appointment. In our example, we fill the field with the number 15 to be reminded 15 minutes before the appointment.

This reminder time overwrites the default reminder time of your external connected calendars when synchronization is active (Company > Synchronization).

In the e-mail appointment confirmation you can then click on the link "Copy appointment in calendar" to download the ICS file for this appointment.

In the ICS file you can then transfer the appointment to your external calendar, e.g. to your Outlook calendar. The reminder time is then automatically set to 15 minutes.

If you need help with the configuration, please feel free to contact us.